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FAQ’S

Q: I’m with UPC, what do I need to switch to Freetoair?
A: You will need a small digital aerial and satellite dish fitted along with a HD Combo box.

Q: My Television is less than 2 years old, is it Saorview compatible?

A: If your television is less than 2 years old and has a Saorview Tuner built in, you can choose a Freesat box to bring in the BBC’s Freesat Channels and have your Saorview channels in the TV.

Q: I want a Freetoair System that has the Saorview channels and BBC Freesat channels in one using the one remote control. What is my best option?
A: The HD Combo Box install is the one for you. It has all your Irish and UK channels in the one receiver with one remote control.

Q: I have a Sky dish. Can this be used to receive Freesat channels? If so, what else will I need?
A: Yes, your Sky dish can receive the Freesat Channels. You would also need a digital aerial and a HD Combo Box to receive all the channels in the Combo Box Channel List.

Q: What is the difference between a Freesat Box and a Combo Box?
A: A Freesat Box has all the UK Freesat channels but does not have the Saorview Digital Irish Channels. It also has the Red Button interactive Service and a seven day EPG and automatic update. The HD Combo Box has 2 tuners and has both the UK Freesat Channels aswell as the Saorview Digital Irish Channels. It also has a 7 Day programme guide on Saorview channels and Now and Next guide on Freesat Channels. The combo box does not have the Red Button Interactive Service or the automatic updates



Q: Can I get BBC/UTV through the new Saorview service?
A: No, BBC/UTV are not available through Saorview. In order to have more than the Saorview Digital Irish Channels, you would need a HD Combo Box.

Q: I have an aerial that has been giving me 8 channels ie the 4 Irish Channels and 4 English Channels. What would I need to go digital?
A: The aerial (if it’s in good condition) can be used to get the Saorview digital Irish channels but you would need a satellite dish and a HD Combo Box to get the Irish and English Channels together.

Q: I am thinking of cancelling my Sky subscription. Will I be able to record programmes on the HD Combo Box and does it have series link?
A: You can record programmes on the HD Combo Box using an external hard drive. This allows you to record any Soarview channel while watching any other channel or record any Freesat channel but you must watch a Saorview channel while a Freesat channel is recording. Combo Boxes do not have series link but do allow you to have over 150 Digital channels, some in HD, with no monthly subscription.

Q: I have an aerial and satellite dish. What do I need to get digital Soarview/Freesat?
A: If your aerial and satellite dish are in good working order, you can buy a HD Combo box from our online shop. (need help? Why not get a call out? Our call out charge is €60).

Q: I wish to have these channels in several rooms. Do I need a digital box in each room?
A: Yes, digital TV needs a receiver at each TV. Check out our multiroom installation price list.

Q: I have an aerial. When will I lose my analogue channels and when can I switch to Saorview Digital?
A: Saorview is available right now and is running alongside your current aerial channels. In late 2012, the analogue signal will be switched off and the Saorview Digital signal will be left.

Q: Does switching to Saorview mean I can get rid of my old aerial?
A: It is a common misconception that an aerial is not needed for Saorview. Saorview is a digital aerial service and needs an aerial to work. A small aerial is usually all that is needed and can work in your attic as well as outside. An older larger aerial can be replaced with a smaller one.

Q: What is Saorview?
A: Saorview is a digital TV service from RTE that was launched in May 2011 and will be available to 98% of the population. Saorview is to take over from the analogue TV service which is due to be switched off at the end of 2012. Switching to SAORVIEW will give you amazing Digital quality channels, with some channels in HD and no monthly subscription.